Tag Archives: thank you for your patience

Ticket Help Center

Posted on by

Help Center: Good morning.
McPhedran: We haven’t received the tickets for a game that starts in two hours.
Help Center: Oh no! I’m really sorry to hear that. Let me see what the delay is. 
McPhedran: Thanks.
Help Center: Quick question. Did you make the purchase with Stubhub.com?
McPhedran: Yes.
Help Center: You see, that seems to be a TicketBis order. 
McPhedran: We completed our purchase through your site.
Help Center: The last purchase you made with us was for an event yesterday.
McPhedran: Please give us the number we should call.
Help Center: They do not have a direct line 
McPhedran: We bought these tickets five hours ago on your site for $500. We need to leave for this game in 60 minutes.
Help Center: Within 24-48 hours, can I have the name of the event your name and best contact number 
McPhedran: Inter vs Milan, which starts at 1900.
Help Center: I will pass that information along.

McPhedran: Here is a screenshot of my order.
The file attachment upload was canceled or there was an error. 
Help Center: Seeing it has failed 
McPhedran: There are some issues with your attach file button.

The file Screenshot (37).png (115.83KB) was received.
Help Center: Thanks for that. But this is a TicketBis order 
McPhedran: We searched TicketBis on-line which states that this company is now StubHub.
Help Center: I can send an email to that team as I cannot see your order.
McPhedran: OK, refund now then. I will send you the PayPal confirmation.
Help Center: Even with the PayPal information, I cannot find the purchase.  McPhedran: Here is the PayPal receipt from StubHub. As confirmed by the previous screenshot, StubHub has confirmed receipt of the $500.
Help Center: Thank you so much for this information. I will not be able to help you out to get the tickets or provide a refund. Can I have your best contact number?

McPhedran: This is a help center, correct? Please help us with this problem.
Help Center: You purchased with TicketBis. 
McPhedran: Which is owned and operated by StubHub.
Help Center: Seeing that I have done all I can and there is not anything else I can help you with today, then have a great day. Thanks for using StubHub.
McPhedran: I assume that this last message is meant as a joke. “Thanks for using StubHub”? After not helping us?
Help Center: The thing is, McPhedran, I am not able to get the tickets from my end as I have no access to your order.
McPhedran: The thing is, we ordered and paid for tickets from StubHub and have not received them. And that event starts in one hour.
Help Center: I have to sign off now.

The Goldilocks Frequency in The Writing Process

Posted on by

“Thanks much” or “Much thanks“? I go back and forth between what Tony would say. I am never happy with either and continue the fruitless search through “Many thanks”, “So Much Thanks”, “Thanks As Always” or even “Kind of you”, until I end up back where I started. “Thanks much”.

Tony says things to get attention and pretends that he doesn’t. He mutters and stutters, his face forward to be listened to and then acts as if he doesn’t want anyone to hear. It’s a question of not overdoing that about Tony. Too much it’s caricature; not enough it’s obtuse. I need the Goldilocks frequency for this phrase.

Thank You For Your Fucking Patience

Posted on by

There will be a delay of 90 minutes. We apologize for the delay. 

We have an update on the delay. We are experiencing technical difficulties. It is now three hours. Thank you for your patience.20140711_181020Can I have a water please?

There is no service until we reach cruising altitude. Thank you for flying Delta. 

Just a water.

We have begun our descent. Please replace all tray tables and put your seats in the upright position.

Is there any water? 20141130_073127We apologize, but we will not be able to land. We will go to our alternate destination, which is also our departure point. Please remain in your seat while the seatbelt light is illuminated..

Is it possible to have a water?20141130_073403

Please replace all tray tables and put your seats in the upright position. Anyone making connections should report to the gate agent. 

Connections? From where we left?

We will remain at the gate until we have clearance to return to our destination. We do apologize and thank you for flying Air Canada.

Is there any…?20141130_073401

The crew has exceeded the maximum shift hours permitted. We will have to debark here.

Is there…?

Any questions should be directed to the call center. However they will not be able to take your calls until the flight cancellation is processed.

How long…?

Thank you for flying People’s Express.20161031_004419