We had the misfortune of renting our house to a most demanding and impolite person this August. We were inundated with shrill emails, even before she arrived, that were terribly demanding, often angry, to say nothing of being typo-graphically challenged:
We ve Rented enough houses out here to know what’s acceptable and this is not. Rented us a house where there are several issues and if you would like me to leave a favorable response on VRBO which could make or break your rental business you should fix these problems ASAP. 
Could not use the pool at night due to no lights since we checked in. Had to fight to get CnN & basic cable. There is no gas grill. We also did not expect to have to remove our own trash — this has become like camping. 

As exhausting and frustrating as this person was, the difference was stunningly amusing.
Indeed she was something that is likely becoming common in our bandwidth world: a social media Dr. Jekyll and Ms. Hyde.
